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Frequently Asked Questions
How do I know which plan is for me?
If you’re unable to make a determination based on your monthly team-wide or company-wide needs, just book a call with us and we’ll guide you through the best option for you.
What is the difference between Direct and On-Demand plans?
Direct plans give you the support of a dedicated team of educators focused on your business. This is best for teams with complex or frequent needs. On-Demand plans are billed per project with no long term commitment. This is best for teams with simpler or infrequent needs that are not yet ready for a Direct plan.
What does a typical project cost?
We do our best to make pricing simple and transparent so you'll always know what you pay. We use the complexity of the project and the number of resources you share to provide an instant quote that remains the same no matter what your deliverable is.
What does pricing "per share" mean?
When creating training materials, you'll often have existing presentations, documents, or videos that you'd like us to create training from. To provide an instant quote, we ask that you share the number of slides, pages, or minutes of videos you are sending us. We'll use this to determine the size of your project and will provide an instant quote based on your needs. You can choose 24-hour proposal if you don't have this information available.
What billing options do you offer?
We offer credit card billing or invoicing depending on the plan you choose.
Do you offer custom plans or full-time teams?
We sure do, contact us for more details.
Can I choose my on-demand or dedicated team members?
Our process is designed to eliminate all waste and keep this hassle-free for you, our customer. You will work exclusively with your dedicated project managers and will not need to have any face time with the dedicated designers. For some subscription plans you will have a monthly meeting with your dedicated art director or creative director.
We have a lot of training projects. How does project management work? How do I work with my learning and development team?
We help you with all project management. There are some differences depending on the plan you choose, but our goal is to take ownership and accountability of the process from start to finish. Let us worry, so you don’t have to.
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